Cutting the cord
I suppose it’s not actually cutting the cord when you cancel satellite TV service but it works. I cancelled DirecTV last week and bought an aerial antenna to get local HD service. First off, the antenna is amazing and with a bit more aiming and once the local stations move to Lookout Mountain here in [...]
Time Warner and metered billing
Much of what we talk about is related to customer service. We’re big fans of it here. Well Time Warner decided that customers wanted less and would want to pay a whole lot more for it. They decided, in very uncompetitive markets, they’d give it a shot. They set a low monthly limit on how [...]